My website was hosted on a large hosting provider. I was getting extremely frustrated at the slow response from their technical support. I had to wait a long time in a call queue, and when I was finally put through to tech support, they ran through a checklist of obvious things to do: things I'd already done a long time ago! The thing I like about LfPHP Cloud Services is not only are they super-responsive, but they're also a small business owner, just like me, and completely understand my needs.
I was completely caught off-guard by how many extras I got after purchasing a plan from LfPHP Cloud Services. Not only did they automatically install an SSL certificate for my domain, but I also have a web browser, phpMyAdmin to access my database, access to all the log files, my choice of PHP version, PostgreSQL, Redis, MongoDB, One-Click apps with a choice of the most popular PHP CMS, but also the Webalizer which gives me a detailed breakdown on page hits. All included in the cost of my monthly plan: no hidden surprise costs.
I'm a PHP developer with a small base of steady clients. I was frustrated by the lack of control when deploying applications to my customers' hosting providers. With LfPHP Cloud Services the frustration vanished as I now have complete control over not only the environment, but also the deployment and upgrade process.
The situation with my former hosting provider was getting ridiculous. I was unable to login to their control panel in order to make some critical changes. When I got customer support on the line, after a full 1 hour wait, they told me that in order to get phone support (the only support available!), I needed to create a "phone PIN". When I asked how to do that they replied, in all seriousness, "you need to login to create a phone PIN". That was the last straw. I immediately cancelled all payments to them and went looking for a new provider. The thing I appreciate about LfPHP Cloud Services is not only the fact that they are a true cloud hosting provider, but they're easy to talk to and extremely responsive.